The goal of every business is repeat business. Without it, there rarely is a business in the long-term. In the same way, the goal of every patient is to find a reliable expert to help them for the longevity of their care. This is not unique to the O&P profession. Every part of a service […]

When asked to reflect on 2020, my mind begins to feel like a pinball machine. Where do I even begin? As I attempt to slow down the constant over analyzation that occurs, I have found that the only way to process the events of this year is to look forward.  Dare I say plan for […]

We are only two days into the work week and a recurring conversation I am having with clients is around the ‘shiny new object’ syndrome.  It seems like folks get caught up in a chicken and the egg situation when it comes to buying new tools for their business. The thought goes something like this: […]

Have you ever felt like your personal leadership growth is being challenged, but you can’t quite figure out what you are supposed to learn? Sometimes I don’t start connecting the dots until the third or fourth smack in the face! Yeah, sadly it takes me a few whacks before I start to pay attention. Over […]